Copyright © 2019 EarthSoft, Inc • Modified: 04 Mar 2019
Tap the Menu icon. Tap the Settings menu item to open the Settings page. The Settings page provides user profile information, access to change global and data entry settings, and ability to generate a support package.
Profile information consists of user details and device details. User information includes user name, email address, and data server connection. The device details provide type and model of the device, the platform on which Collect Mobile is running, and the version number of Mobile Collect. The app supports three platforms: iOS, Android, and Universal Windows Platform (UWP)
Tap the General settings menu item to manage settings pertaining to automatic downloads and removing deleted forms.
Tap the Automatic downloads option to turn on the automatic download of newly published templates assigned to the logged-in user. The option is turned on when the slider is to the right.
To remove all deleted forms from Collect, select Remove all deleted forms and tap Delete All (x). To delete an individual form, tap on the Delete button, to the right of the form to be removed.
Tap the Data Entry tab to set controls for entering data on forms. By default, the Auto edit next available fields option is set to on (i.e., slider is to the right). When this option is on, the next available field for data entry is automatically selected when working in a form. Two further sub-options allow further customization: 1) Jump to empty fields only, if on, will skip any field that has data entered and only select empty fields, and 2) Looping through empty fields, if on, will continue to cycle through empty fields.
When the Auto edit next available fields option is off (i.e., slider is to the left), automatic editing of next available field is disabled on the forms. Each field will need to be selected for data entry. The other sub-options also become unavailable. Tap on an options slider button to turn it on or off.
Tap the Support settings menu item to generate a support package email sent to email@example.com.
Tap the Generate a support package option to open an Information page. Write information pertinent to the issue for which support is being requested. Tap Generate to create the email.
An email to the support team is automatically generated that contains the user profile information and the note entered above. If there is no active email setup on the device, it will be unable to send a support email.