Technical Support

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Technical Support

If you are experiencing difficulty or do not find an answer for your question in the help file, email support@earthsoft.com for assistance.

 

Please include the following information in your email to assist us in responding to your request:

EnviroInsite version, whether 32- or 64-bit, and operating system.

Exact text of any error messages received.

Steps to enable us to reproduce the issue.

If applicable:

oThe zipped project file associated with the error (File> Zip Project).

oThe database and facility used for the project.