Missing Mini-Toolbars or Icons

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EQuIS 7  >>  Professional > Troubleshooting >

Missing Mini-Toolbars or Icons

Affected Software/Reports/DLL(s): EQuIS Professional

 

Affected Software Version: 5.x and 6.x

 

Symptoms:

 

The mini-toolbar, icons or the toolbar may disappear (e.g. Save Icon).

 

Cause/Details: After making customizations to the mini-toolbar, icons or the mini-toolbar may disappear.

 

Resolution/Workaround:

 

1.Close EQuIS Professional.

2.Navigate to C:\Users\...\AppData\Roaming\EarthSoft

3.Find the toolbar XML files, copy them and store elsewhere as a backup.

4.Delete the files.

5.Reopen EQuIS Professional.